Onshore Construction
Out of 5 responses
Peer Group Ranking
Overall Ranking (Out of 15 Markets)
Net Promoter Score
An NPS answers the question, "how likely are you to recommend this product or service to a colleague, peer, or friend?' Respondents answer the question on a scale of 0 – 10, 0 meaning they are not at all likely to recommend the product or service and 10 meaning they are extremely likely to recommend the product or service.
60
NPS score
Average NPS score (overall)
Lockton ranked the following KPIs as most important to them
1
Quality of Product Coverage
2
Attitude to Pricing
3
Breadth of Appetite
KPI Scores
Feedback from our Associates
What you do better than your peers
- They can lead many projects
- Zurich have good technical knowledge
- They are solution orientated, quick at responding and have a will to trade.
- Zurich are a steady bet, always willing to work with us on risks
- Their knowledge is very good
Elements you could improve on to better trade with our Lockton team
- They need to be more competitive
- They need to be more flexible around wordings
- Sometimes they request too much information
- They could improve their flexibility on wordings
Our team’s thoughts on what makes insurers they trade with ‘Best in Class’
- Large capacity and can be flexible with terms and conditions.
- Flexibility, competitive, expertise.
- Technical ability, willing to find a solution and availability.
- Capacity and lead options.