Energy Liability
Out of 4 responses
Peer Group Ranking
Overall Ranking (Out of 14 Markets)
Net Promoter Score
An NPS answers the question, "how likely are you to recommend this product or service to a colleague, peer, or friend?' Respondents answer the question on a scale of 0 – 10, 0 meaning they are not at all likely to recommend the product or service and 10 meaning they are extremely likely to recommend the product or service.
50
NPS score
Average NPS score (overall)
Lockton ranked the following KPIs as most important to them
1
Flexibility (Terms, Pricing, Wordings)
2
Easy to do Business With (Good Communication, Turnaround times, Access to Decision Makers)
3
Breadth of Appetite
KPI Scores
Feedback from our Associates
What you do better than your peers
- Their engagement and appetite communication is good.
- They always have a presence at the box, and are open to looking at more complicated risks.
Elements you could improve on to better trade with our Lockton team
- Managing clash with US partners Lex & Validus.
- Have a wider appetite for international business.
Our team’s thoughts on what makes insurers they trade with ‘Best in Class’
- Breadth of appetite, line size and service.
- Ability to negotiate terms and pricing, availability and flexible.
- Responsiveness and flexibility.
- Responsive, proactive and knowledgeable.
- Wide appetite, good pricing, and flexibility.
- Appetite, Knowledge, Flexibility.