Downstream Energy
*Less than 3 responses
Peer Group Ranking
Overall Ranking (Out of 14 Markets)
Net Promoter Score
An NPS answers the question, "how likely are you to recommend this product or service to a colleague, peer, or friend?' Respondents answer the question on a scale of 0 – 10, 0 meaning they are not at all likely to recommend the product or service and 10 meaning they are extremely likely to recommend the product or service.
100
NPS score
Average NPS score (overall)
Lockton ranked the following KPIs as most important to them
1
Flexibility (Terms, Pricing, Wordings)
2
Breadth of Appetite
3
Relationship Strength (With UW's / Decision Makers)
KPI Scores
Feedback from our Associates
Our team’s thoughts on what makes insurers they trade with ‘Best in Class’
- Quick response times and ability to write a wide portion of clients' portfolios.
- Quick response times. Work together to meet rate our Insureds will accept. Underwrite the Insured first and help with the more difficult risks.
- Technical expertise and an understanding of the business.
- Flexibility on structure and terms.
- Turnaround times. Willingness to give a price on almost any risk. Claims payments.
- Are open to new insureds/structures/risks, accessibility/turnaround and communication.
- Fast response and good level of appetite for challenging risks.
- Flexibility, responsiveness and consistency.
- They have a broad risk appetite, technical expertise and flexibility on pricing.