Onshore Construction
Out of 4 responses
Peer Group Ranking
Overall Ranking (Out of 15 Markets)
Net Promoter Score
An NPS answers the question, "how likely are you to recommend this product or service to a colleague, peer, or friend?' Respondents answer the question on a scale of 0 – 10, 0 meaning they are not at all likely to recommend the product or service and 10 meaning they are extremely likely to recommend the product or service.
-50
NPS score
Average NPS score (overall)
Lockton ranked the following KPIs as most important to them
1
Quality of Product Coverage
2
Attitude to Pricing
3
Breadth of Appetite
KPI Scores
Feedback from our Associates
What you do better than your peers
- RSA provide good communication.
- RSA have good response times.
- RSA are willing to look at new risks.
Elements you could improve on to better trade with our Lockton team
- Provide more capacity.
- Broader coverage.
Our team’s thoughts on what makes insurers they trade with ‘Best in Class’
- Large capacity and can be flexible with terms and conditions.
- Flexibility, competitive, expertise.
- Technical ability, willing to find a solution and availability.
- Capacity and lead options.