National PI Solicitors Scotland

*Less than 3 responses

Peer Group Ranking

Overall Ranking (Out of 11 Markets)

Net Promoter Score


An NPS answers the question, "how likely are you to recommend this product or service to a colleague, peer, or friend?' Respondents answer the question on a scale of 0 – 10, 0 meaning they are not at all likely to recommend the product or service and 10 meaning they are extremely likely to recommend the product or service.

0

NPS score


Average NPS score (overall)

Lockton ranked the following KPIs as most important to them


1

Quality of Product Coverage

2

Easy to do Business With (Good Communication, Turnaround times, Access to Decision Makers)

3

Technical Expertise

KPI Scores


Feedback from our Associates


Our team’s thoughts on what makes insurers they trade with ‘Best in Class’

  • Experience, pricing and breadth of cover.
  • Good coverage.
  • Breadth of coverage.
  • Thorough review of risk and competitive terms.

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