Downstream Energy
*Less than 3 responses
Peer Group Ranking
Overall Ranking (Out of 14 Markets)
Net Promoter Score
An NPS answers the question, "how likely are you to recommend this product or service to a colleague, peer, or friend?' Respondents answer the question on a scale of 0 – 10, 0 meaning they are not at all likely to recommend the product or service and 10 meaning they are extremely likely to recommend the product or service.
-50
NPS score
Average NPS score (overall)
Lockton ranked the following KPIs as most important to them
1
Flexibility (Terms, Pricing, Wordings)
2
Breadth of Appetite
3
Relationship Strength (With UW's / Decision Makers)
KPI Scores
Feedback from our Associates
Our team’s thoughts on what makes insurers they trade with ‘Best in Class’
- Quick response times and ability to write a wide portion of clients' portfolios.
- Quick response times. Work together to meet rate our Insureds will accept. Underwrite the Insured first and help with the more difficult risks.
- Technical expertise and an understanding of the business.
- Flexibility on structure and terms.
- Turnaround times. Willingness to give a price on almost any risk. Claims payments.
- Are open to new insureds/structures/risks, accessibility/turnaround and communication.
- Fast response and good level of appetite for challenging risks.
- Flexibility, responsiveness and consistency.
- They have a broad risk appetite, technical expertise and flexibility on pricing.