Energy Liability
Out of 6 responses
Peer Group Ranking
Overall Ranking (Out of 18 Markets)
Net Promoter Score
An NPS answers the question, "how likely are you to recommend this product or service to a colleague, peer, or friend?' Respondents answer the question on a scale of 0 – 10, 0 meaning they are not at all likely to recommend the product or service and 10 meaning they are extremely likely to recommend the product or service.
83
NPS score
Average NPS score (overall)
Lockton ranked the following KPIs as most important to them
1
Flexibility (Terms, Pricing, Wordings)
2
Easy to do Business With (Good Communication, Turnaround times, Access to Decision Makers)
3
Breadth of Appetite
KPI Scores
Feedback from our Associates
What you do better than your peers
- Decision making is data driven.
- They have quick turnaround times and provide a different product through data application.
- They embrace technology.
- Inigo use data best in class and are innovative.
- Their data and overall knowledge base, underwriters are always well prepared.
Elements you could improve on to better trade with our Lockton team
- They could improve by being more flexible.
- Their flexibility could be an area of improvement.
Our team’s thoughts on what makes insurers they trade with ‘Best in Class’
- Breadth of appetite, line size and service.
- Ability to negotiate terms and pricing, availability and flexible.
- Responsiveness and flexibility.
- Responsive, proactive and knowledgeable.
- Wide appetite, good pricing, and flexibility.
- Appetite, Knowledge, Flexibility.