Professions PI Healthcare
*Less than 3 responses
Peer Group Ranking
Overall Ranking (Out of 12 Markets)
Net Promoter Score
An NPS answers the question, "how likely are you to recommend this product or service to a colleague, peer, or friend?' Respondents answer the question on a scale of 0 – 10, 0 meaning they are not at all likely to recommend the product or service and 10 meaning they are extremely likely to recommend the product or service.
50
NPS score
Average NPS score (overall)
Lockton ranked the following KPIs as most important to them
1
Easy to do Business With (Good Communication, Turnaround times, Access to Decision Makers)
2
Relationship Strength (With UW's / Decision Makers)
3
Quality of Product Coverage
KPI Scores
Feedback from our Associates
What you do better than your peers
- Hamilton are a good follow market.
- They are good at providing follow capacity.
Our team’s thoughts on what makes insurers they trade with ‘Best in Class’
- Listening to the Broker about what we are looking for. Working to provide solutions, balancing underwriting restrictions with risk transfer dynamics.
- Ability to communicate with clarity to explain pricing decisions and appetite. Having a strong personal relationship is hugely important.