National PI Accountants
Out of 5 responses
Peer Group Ranking
Overall Ranking (Out of 16 Markets)
Net Promoter Score
An NPS answers the question, "how likely are you to recommend this product or service to a colleague, peer, or friend?' Respondents answer the question on a scale of 0 – 10, 0 meaning they are not at all likely to recommend the product or service and 10 meaning they are extremely likely to recommend the product or service.
0
NPS score
Average NPS score (overall)
Lockton ranked the following KPIs as most important to them
1
Quality of Product Coverage
2
Easy to do Business With (Good Communication, Turnaround times, Access to Decision Makers)
3
Flexibility (Terms, Pricing, Wordings)
KPI Scores
Feedback from our Associates
What you do better than your peers
- They are good at following up.
- They are innovative and ahead of the curve.
- Brit can provide competitive Cyber terms.
Elements you could improve on to better trade with our Lockton team
- Less complicated requirements is an area Brit could improve on.
- They need to be more visible.
Our team’s thoughts on what makes insurers they trade with ‘Best in Class’
- Less complicated requirements is an area Brit could improve on.
- They need to be more visible.