Energy Liability
Out of 3 responses
Peer Group Ranking
Overall Ranking (Out of 18 Markets)
Net Promoter Score
An NPS answers the question, "how likely are you to recommend this product or service to a colleague, peer, or friend?' Respondents answer the question on a scale of 0 – 10, 0 meaning they are not at all likely to recommend the product or service and 10 meaning they are extremely likely to recommend the product or service.
67
NPS score
Average NPS score (overall)
Lockton ranked the following KPIs as most important to them
1
Flexibility (Terms, Pricing, Wordings)
2
Easy to do Business With (Good Communication, Turnaround times, Access to Decision Makers)
3
Breadth of Appetite
KPI Scores
Feedback from our Associates
What you do better than your peers
- BHSI are versatile.
Elements you could improve on to better trade with our Lockton team
- They need to provide better pricing on UK business.
Our team’s thoughts on what makes insurers they trade with ‘Best in Class’
- Breadth of appetite, line size and service.
- Ability to negotiate terms and pricing, availability and flexible.
- Responsiveness and flexibility.
- Responsive, proactive and knowledgeable.
- Wide appetite, good pricing, and flexibility.
- Appetite, Knowledge, Flexibility.