Financial & Political Risks

Out of 9 responses

Peer Group Ranking

Overall Ranking (Out of 18 Markets)

Net Promoter Score


An NPS answers the question, "how likely are you to recommend this product or service to a colleague, peer, or friend?' Respondents answer the question on a scale of 0 – 10, 0 meaning they are not at all likely to recommend the product or service and 10 meaning they are extremely likely to recommend the product or service.

78

NPS score


Average NPS score (overall)

Lockton ranked the following KPIs as most important to them


1

Relationship Strength (With UW's / Decision Makers)

2

Easy to do Business With (Good Communication, Turnaround times, Access to Decision Makers)

3

Breadth of Appetite

KPI Scores


Feedback from our Associates


What you do better than your peers

  • They are very responsive.
  • They are able to write our difficult risks.
  • They provide really good response times.
  • They are supportive.
  • Their response times are excellent.
  • Beazley support key clients.
  • They are very responsive.
  • The breadth of their appetite is great.

Elements you could improve on to better trade with our Lockton team

  • It would be good to see a bigger line size.
  • Larger participations is something that Beazley could develop.

Our team’s thoughts on what makes insurers they trade with ‘Best in Class’

  • Quick response times and ability to write a wide portion of clients' portfolios.
  • Quick response times. Work together to meet rate our Insureds will accept. Underwrite the Insured first and help with the more difficult risks.
  • Technical expertise and an understanding of the business.
  • Flexibility on structure and terms.
  • Turnaround times. Willingness to give a price on almost any risk. Claims payments.
  • Are open to new insureds/structures/risks, accessibility/turnaround and communication.
  • Fast response and good level of appetite for challenging risks.
  • Flexibility, responsiveness and consistency.
  • They have a broad risk appetite, technical expertise and flexibility on pricing.
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