Aviation
Out of 4 responses
Peer Group Ranking
Overall Ranking (Out of 11 Markets)
Net Promoter Score
An NPS answers the question, "how likely are you to recommend this product or service to a colleague, peer, or friend?' Respondents answer the question on a scale of 0 – 10, 0 meaning they are not at all likely to recommend the product or service and 10 meaning they are extremely likely to recommend the product or service.
50
NPS score
Average NPS score (overall)
Lockton ranked the following KPIs as most important to them
1
Breadth of Appetite
2
Easy to do Business With (Good Communication, Turnaround times, Access to Decision Makers)
3
Quality of Product Coverage
KPI Scores
Feedback from our Associates
What you do better than your peers
- Their technical ability is great.
- Stability and cross-selling are strength areas for Beazley.
Elements you could improve on to better trade with our Lockton team
- They need to be more competitive.
- They need to have quicker landing on acceptable pricing.
Our team’s thoughts on what makes insurers they trade with ‘Best in Class’
- Helpfulness.
- They are good communicators, are willing to price the cover the client wants, and have decent line sizes.