Onshore Construction
Out of 3 responses
Peer Group Ranking
Overall Ranking (Out of 15 Markets)
Net Promoter Score
An NPS answers the question, "how likely are you to recommend this product or service to a colleague, peer, or friend?' Respondents answer the question on a scale of 0 – 10, 0 meaning they are not at all likely to recommend the product or service and 10 meaning they are extremely likely to recommend the product or service.
33
NPS score
Average NPS score (overall)
Lockton ranked the following KPIs as most important to them
1
Quality of Product Coverage
2
Attitude to Pricing
3
Breadth of Appetite
KPI Scores
Feedback from our Associates
What you do better than your peers
- They are good at leading business.
- They are good with niche risks.
- They are transparent.
Elements you could improve on to better trade with our Lockton team
- Aviva should lead more business.
- They need to improve with their communication.
- Their response times could be better.
Our team’s thoughts on what makes insurers they trade with ‘Best in Class’
- Large capacity and can be flexible with terms and conditions.
- Flexibility, competitive, expertise.
- Technical ability, willing to find a solution and availability.
- Capacity and lead options.