Onshore Construction
Out of 3 responses
Peer Group Ranking
Overall Ranking (Out of 15 Markets)
Net Promoter Score
An NPS answers the question, "how likely are you to recommend this product or service to a colleague, peer, or friend?' Respondents answer the question on a scale of 0 – 10, 0 meaning they are not at all likely to recommend the product or service and 10 meaning they are extremely likely to recommend the product or service.
-33
NPS score
Average NPS score (overall)
Lockton ranked the following KPIs as most important to them
1
Quality of Product Coverage
2
Attitude to Pricing
3
Breadth of Appetite
KPI Scores
Feedback from our Associates
What you do better than your peers
- AIG are better at leading business.
- AIG are better at writing more business and supporting the Lockton book of business for EAR.
- Communication is a key strength for AIG.
Elements you could improve on to better trade with our Lockton team
- They should be more competitive.
- AIG's willingness to write our business or suggest an alternative solution is an area to improve on.
- Their pricing can be improved.
Our team’s thoughts on what makes insurers they trade with ‘Best in Class’
- Large capacity and can be flexible with terms and conditions.
- Flexibility, competitive, expertise.
- Technical ability, willing to find a solution and availability.
- Capacity and lead options.