SLA Insurance

Financial Certainty in an always-on world

SLA Insurance for Data Centers, a purpose-built solution offering immediate financial compensation when Service Level Agreements (SLAs) are breached. Designed for the entire digital infrastructure ecosystem, this innovative coverage transforms uptime from a technical risk into a strategic financial asset.

As data centers grow in complexity and criticality, even brief service disruptions can create outsized financial and reputational damage. This insurance solution helps mitigate that exposure, unlock capital, and support stronger financing and operational outcomes.

What is the SLA Product?

The SLA product is a parametric policy meaning claims are automatically triggered based on predefined SLA violations, with no lengthy claims process. It provides immediate liquidity in downtime scenarios, improving financial resilience and enabling smarter risk transfer.

Backed by top-rated syndicates at Lloyd’s of London, this solution offers:

Instant payouts upon breach of predefined uptime thresholds
Objective, transparent triggers based on real-time monitoring
Customisable terms to match your operational and contractual SLAs

Stakeholder	Benefits
Developers	Unlock more attractive financing terms by mitigating SLA-related risks.
Operators	Free up escrowed capital, reduce borrowing costs, and boost service reliability.
Investors	Gain faster recovery and greater confidence in asset performance.
Tenants	Benefit from stronger contractual protections and enhanced continuity assurance.

Delivered by experts

This SLA insurance solution is available through Lockton in partnership with Parametrix, a global leader in digital business interruption coverage. Parametrix brings real-time performance monitoring and claims automation, while Lockton delivers deep insurance expertise across the entire data center lifecycle.

Together, we help clients:

Improve creditworthiness
Reduce downtime-related risk exposure
Enhance stakeholder trust
Optimize capital allocation

Built for resilience, backed by insight

SLA Insurance is the latest evolution in our mission to deliver actionable, lifecycle-focused risk strategies to the data center market. Whether you’re securing financing for a new build, managing uptime for a live facility, or protecting your investment, SLA Insurance offers a new layer of certainty - one that’s fast, measurable, and built to meet the demands of the digital age.