SLA INSURANCE
Financial certainty in an always-on world
SLA Insurance is a purpose-built solution offering immediate financial compensation when Service Level Agreements (SLAs) are breached. Designed for the entire digital infrastructure ecosystem, it transforms uptime from a technical risk into a strategic financial asset.
What is SLA insurance?
It’s a parametric policy, meaning claims are automatically triggered based on scale of the event – predetermined SLA violations – rather than the losses. With no lengthy claims process, it provides immediate liquidity in downtime scenarios, improving financial resilience and enabling smarter risk transfer.
Backed by renowned syndicates at Lloyd’s of London, this solution offers:
- Instant payouts upon breach of predefined uptime thresholds
- Objective, transparent triggers based on real-time monitoring
- Customisable terms to match your operational and contractual SLAs
Delivered by experts
This exclusive solution was designed by Lockton in partnership with Parametrix, a global leader in digital business interruption coverage. Parametrix brings real-time performance monitoring and claims automation, while we leverage deep industry expertise across the whole project lifecycle.
Together, we help clients:
- Improve creditworthiness
- Reduce downtime-related risk exposure
- Enhance stakeholder trust
- Optimise capital allocation
Built for resilience, backed by insight
SLA Insurance is the latest evolution in our mission to deliver actionable, lifecycle-focused risk strategies to the data centre market. Whether you’re securing financing for a new build, managing uptime for a live facility, or protecting your investment, SLA Insurance offers a new layer of certainty - one that’s fast, measurable, and built to meet the demands of the digital age.