04 Executive Summary
Key Insights from your 2024 Survey include:
Peer Group Ranking
Overall Ranking (from 17 Markets)
Out of 130 associates
What is going well?
Corporate & Global Inwards – whole of account. There isn’t much they can’t consider, which is great. They coordinate well internally on deals.
Construction – Support primary coverage across liability & PI for Construction, Power & Energy. Strong appetite and support from ISR/Construction team to grow book in P&E space. Strong supporters of existing business
REAC – Need more access to James Shilling
Power & Energy - Willing to do primary layers and open dialogue on pricing. Far more commercial than most
Profin - Experience and quality of underwriting team. Technical knowledge
Placement - Communication, the underwriting teams talk to each other.
Resources (Mining) – Marine team is exceptional
Health & Community Services - Provide consistent support on large accounts
Areas for Improvement for AXA XL?
Placement – Quicker response times. Helping us with new business wins
ProFin – Some holes in Financial Lines product range and appetite. Better SME technology solution
REAC – provide more capacity
Resources (Mining) – Pricing on D&O
Corporate & Globa Inwards - Sometimes responses can be a little slow, not a major issue but could improve.
Construction - Understanding the nuances of our clients business better from a wording perspective. Reduce additional questions that other markets don't ask
Power & Energy – be consistent in service
Health & Community Services - Greater focus on leading ISR programs. More proactive/aggressive on new business.

Through 2025, let’s address these areas for improvement together – and keep building on your many strengths.
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